Because Sterling Cellars Ltd. is committed to your privacy we are making our information policies transparent.
On this page we describe the following:
- What personally identifiable information of yours or third party personally identification is collected from you through the web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place
- How you can correct any inaccuracies in the information
Information Collection and Use
Sterling Cellars Ltd. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Sterling Cellars Ltd. may collect information from our customers at several different points on our website.
No registration is required in order to use this website, although a customer must create an account prior to any purchase. During account creation a customer is required to give their name, email address, zip code, and a password. This information is used to contact our customers about the services on our site for which they have expressed interest. It is optional for a customer to provide a phone number, but encouraged so we can have another means to contact you regarding your order.
We request information from our customers on our order form. Here a customer must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill the customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
We collect contact information for gift recipients in order to ensure correct gift delivery. We do not sell or rent any contact information for gift recipients. Beyond completing delivery of their gift, we do not contact gift recipients in any way.
Sterling Cellars will share aggregate demographic information with its partners. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill customers for goods and services. Our website is supported by Winefetch who help with the technical operation of our website and provide additional service as required. This company does not retain, share, store or use personally identifiable information for any secondary purposes.
We value your privacy very much at Sterling Cellars Ltd., and will never release any account information to anyone outside of the necessary core groups that help our business function, unless a customer gives us the authority to do so.
This web site contains links to other sites. Please be aware that Sterling Cellars Ltd. is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
If a customer wishes to subscribe to our newsletter, we ask for contact information such as name and email address and zip code. If at any time you should wish to unsubscribe, simply follow the link in your newsletter to update your email preferences. The Sterling Cellars Newsletter is produced in cooperation with Constant Contact, and Constant Contact subscribes to the same privacy policies described above.
When our order form asks customers to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry
Correcting/Updating Personal Information
If your personal information changes (such as your shipping or billing address, etc.), you can add new information or delete any addresses or credit cards from your account at the "My Account" page of our site. Of course, if you prefer speak to a human, we can be reached at 845-628-1933.